This assignment will assess knowing of the following CAHIIM Competencies:

Domain VI. Leadership

                VI.H. Ethics

1. Evaluate the culture of a department.
2. Create programs and policies that support a culture of diversity.

Assignment Instructions

Part 1: Evaluate the culture of City Hospital HIM Department:

Background: City Hospital HIM Department employs 17 people. Only 1 employee is male, Ralph, and he is 74 years old and processes the disclosure documentation for the department. He keeps to himself because he feels that the other employees think he is slow and they have nothing in common. Seventeen-year-old Celine is a recent high school graduate who is going to school at night and enjoys social media and has a best friend who is getting married to his boyfriend this summer and it’s all Celine talks about. Teal is a 27-year-old hard worker who is always 7 minutes late for work in the morning and spends the first 15 minutes at her desk putting on her make-up for the day. When she does finally start working she gets a lot done and out performs the others in her department. Teal speaks English as a second language and is very hard for others in the department to understand. David is a 54-year-old department manager who is putting in his time before his retirement in 4 months. David is a family man who believes strongly in the beliefs of his church and often shares his church doctrine with his employees during their annual evaluations. 

Name of Employee

Potential Bias/prejudices

What training could help the department and the employee with cultural awareness

Ralph

Generational differences

Sample answer: Ralph should receive competency training on generational differences

Celine

Celine and David may have conflicts because of their difference beliefs

Teal

Others may think she is not as intelligent or able because of the language barrier

David

Religious beliefs

Part 2: List the key points that you would include in a diversity training for the departmental staff.  Include EEOC and ADA requirements in the training. I need the answer to this Question What training could help the department and the employee with cultural awareness? For celine teal and david and answer part 2.

Workplace trends require employees to connect with a wide array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization’s success, especially in the health care industry.

Write a 700- to 1,050-word paper that addresses the following questions:

• Which organizational model best describes your organization or an organization with which you are familiar?
• How does your organization currently communicate or involve employees in formulating solutions to problems?

Include the following in your paper:

• The communication techniques that have been most effective for sharing information and ideas
• The communication techniques that proved to be ineffective
• How these communication techniques might be applied or modified in a health care work environment
• How  technology might also affect the communication process

Cite a minimum of 3 references to support your position. One reference may be the course textbook.

Format your paper according to APA guidelines.

THESE ARE 2 DIFFERENT DISCUSSION QUESTIONS. ANSWER EACH SEPARATELY WITH ITS OWN REFERENCES

EACH ARE 400 WORDS WITH 2 SCHOLARLY REFERENCES

1) Explain the difference between internal and external evidence. How can each of these types of evidence be utilized for quality improvement in the clinical setting?

2) The CDC and Healthy People 2020 continue to educate on the importance, the improved ease of access and insurance coverage for screenings and vaccinations. It is the responsibility of nurses to engage our aging adults in self-advocating for services that benefit the individual and community health. How can you, as a registered nurse, impact older adults to encourage routine vaccination? What impact does this have on the community as a whole?

INDIVIDUAL PROJECT 4

Topic: Leading Others as a Servant Leader

Applying Servant Leadership

Details:

Select and research a contemporary political, social, religious, or business, leader to learn about how the leader employs Greenleaf’s principles of servant leadership to motivate, influence, and lead others. You may use the “Individual and Corporate Servant Leaders” handout in the Topic Materials if you need assistance locating potential leaders. Write a 500-750 word paper that addresses the following.

1. Summary of the principles of servant leadership employed by the leader.

2. Specific examples to illustrate the leader’s application of servant leadership principles.

3. Information about the unique way the leader inspires followership.

4. Discussion of what would you seek to emulate or see more of in your own organization from both the people who lead you and the leadership you provide to others?

Prepare this assignment according to the guidelines found in the APA Style Guide, 

LDR-630-RS-Individual and Corporate Servant Leaders.docx ATTACHED

RESOURCES

6. ‘Servant’ Leadership Style Is Best for Bosses 

Read “‘Servant’ Leadership Style Is Best for Bosses,” by Brooks, located on the Business News Daily website (2015).

http://www.businessnewsdaily.com/7964-best-leadership-style.html 

7. 10 Tips on How IT Leaders Can Develop a Service-Oriented Perspective 

Read “10 Tips on How IT Leaders Can Develop a Service-Oriented Perspective,” by Tennant, located on the IT Business Edge website (2014).

http://www.itbusinessedge.com/blogs/from-under-the-rug/10-tips-on-how-it-leaders-can-develop-a-service-oriented-perspective.html 

8. 9 Ways to Motivate People Using Servant Leadership 

Read “9 Ways to Motivate People Using Servant Leadership,” by McCuistion, located on the About Leaders website (2013).

http://aboutleaders.com/9-ways-to-motivate-people-using-servant-leadership/#gs.51M4nGk 

9. Being a Servant Leader in the Age of Technology 

Read “Being a Servant Leader in the Age of Technology,” by Hollis, located on the Huffington Post website (2015).

http://www.huffingtonpost.com/richard-b-hollis/being-a-servant-leader-in-the-age-of-technology_b_8016290.html 

10. Recognizing Servant-Leaders – Not Drum Majors 

Read “Recognizing Servant-Leaders – Not Drum Majors,” located on the Dreams InDeed International website.

https://www.dreamsindeed.org/news/recognizing-servant-leaders-not-drum-majors/ 

Other 

1. Individual and Corporate Servant Leaders 

The “Individual and Corporate Servant Leaders” resource can be used as a reference for discussion questions throughout the course and for completion of some course assignments.

Employers are making an effort to involve employees more in their health care. This is evidenced by the increase in consumer-directed health plans being offered by employers today. Employers feel that the more informed and engaged an employee is, the lower their health care costs will be. Employee engagement is a way for employers to battle rising health care costs and outlook on managed care plans.

What managed care trends do you think affect employers today and which do you think has the greatest impact on employers? Explain your perspective with examples. Do these trends impact small and large employers the same or not?