this is my paper has to be one page apa style and reference page if needed thank you 

Read the International Council of Nurses (ICN) Code of Ethics for Nurses online at  http://ethics.iit.edu/ecodes/node/5695 and the American Nurses Association (ANA) Code of Ethics for Nurses online at http://www.nursingworld.org/codeofethics

 Briefly compare and contrast the two codes. What elements do they have in common? In what ways do they differ?

Competency

Evaluate the role and importance of patient satisfaction.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

• Emergency room services
• Intensive care
• Surgical care
• Obstetrics
• Diagnostic services
• Some rehabilitation therapies 
• Inpatient pharmacy services
• Geriatric services
• Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.

Scenario Continued

You started inviting various members of the organization to join you in the QI development team. You received an email back from the Chief Financial Officer who questioned the value of surveying patient satisfaction. You must craft an email response to her explaining the role of patient satisfaction in quality improvement and why it is important. 

Instructions

Your email should use proper email formatting (including subject line description) and contain language appropriate to the receiver.

Emails are typically formatted in the following way:

1. Begin with a greeting
2. Thank the recipient
3. State your purpose
4. Add your closing remarks
5. End with a closing

Although an email does not typically include citations, you may have to provide support for your statements, particularly those that involve numerical statistics and quotes from other sources. You would cite this per APA in your email.

APA formatting for the email, and proper grammar, punctuation, and form is required.

  This term paper applies the Buchbinder & Shanks (2012) textbook to lead HCA303 students through a process of self-reflection, personal assessment, and professional development planning. The term paper is designed to engage students in better understanding and articulating professional interests, strengths, and areas for further learning and development in preparation for managing and leading health care organizations in the future. The term paper is structured into nine sections, with word count guidelines provided in each section. APA formatting is required. Term paper milestone deadlines, by module, are as follows: • Read and familiarize yourself with the term paper assignment in Module 1 • Begin researching and organizing non-textbook references for the term paper in Module 2 • Proposed non-textbook term paper reference list is due to the Dropbox by no later than Sunday 11:59 PM EST/EDT of Module 4 • A draft of the first four sections of the term paper is due to the Dropbox by no later than Sunday 11:59 PM EST/EDT of Module 5  

 Section 1: Organizational Settings Below are 25 categories of organizational settings in the health industry. In about 100 focused and concisely written words, (a) rank the top three according to your interest for the organization setting of a future health care management position and (b) explain why you chose your first, second, and third choices.  

 • Community hospitals • Health systems/integrated delivery networks • Academic medical centers • Physician practices • Outpatient diagnostic facilities • Surgery centers • Urgent care centers • Health information systems • Insurance/managed care companies • Continuing care retirement communities • Nursing homes/skilled nursing facilities • Assisted living facilities • Pharmaceutical/biotechnology companies • Medical devices/equipment companies • Federally qualified health centers • Home health care • Hospice care • Dental offices • Government agencies • Public health • International health care development • Consulting • Higher education • Professional associations • Entrepreneurship  

 Section 2: Leadership Apply the leadership concepts in Chapter 2 (e.g., competencies, models, styles, protocols, responsibilities) in answering the following three items in a total of about 400 words. Incorporate at least two references above and beyond the textbook, and cite both the textbook and your external references using APA style. (a) Think about a situation where you (or an organizational leader you are familiar with) were highly effective as a leader. Apply leadership concepts from Chapter 2 in explaining your (or the selected leader’s) effectiveness. You may write about yourself, a leader in the health industry, or a leader from outside the health industry. (b) Think about a situation where you (or an organizational leader you are familiar with) were ineffective as a leader. Apply leadership concepts from Chapter 2 in explaining your (or the selected leader’s) ineffectiveness. You may write about yourself, a leader in the health industry, or a leader from outside the health industry. (c) State and describe three personal leadership development goals.  

 Section 3: Motivation Apply the motivation concepts in Chapter 3 in answering the following three items in a total of about 400 words. Incorporate at least two references above and beyond the textbook, and cite both the textbook and your external references using APA style. The external references cited in this section will very likely be different from those in the previous section. (a) What motivates you? (b) What demotivates you? (c) As a health care manager, what will be your approach to increasing employee engagement and motivation in your organization?  

 Section 4: Cognition and Organizational Behavior Apply the concepts in Chapter 4 in answering the following item in a total of about 150 words. Incorporate at least one reference above and beyond the textbook, and cite both the textbook and your external reference(s) using APA style. Discuss the role of cognition (thinking, reasoning) in promoting organizational change and learning. In what ways could you, as a manager, use cognition to improve communication and teamwork?  

Rate yourself using the results from the “Nurse Manager Skills Inventory”:

http://www.aone.org/resources/nurse-manager-skills-inventory.pdf

Write a reflection of 750-1,000 words in which you identify your strengths and weaknesses related to the four content areas below:

1. Personal and professional accountability
2. Career planning
3. Personal journey disciplines
4. Reflective practice reference behaviors/tenets

Discuss how you will use your current leadership skill set to advocate for change in your workplace.

Identify one personal goal for your leadership growth and discuss your implementation plan to achieve that goal.

While APA format is not required for the body of this assignment, solid academic writing is expected and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. Please refer to the directions in the Student Success Center.

RUBRIC:

Identification of strengths and weaknesses related to the four content areas listed.

Lists and analyzes strengths and weaknesses based on each of the listed content areas, and draws on evidence from the given Web site.

Discussion of use of current leadership skills to advocate change in the workplace.

Discusses specific changes that can be made in the workplace are discussed, while giving clear and relevant examples for why changes are necessary. Evaluates how personal skill set can be used to effect change in workplace.

Reflection on personal goal for leadership growth and development of implementation plan to reach goal.

Provides a thoughtful reflection on areas for growth. Pinpoints at least one specific goal for leadership growth, and outlines a well-organized and realistic implementation plan to meet the goal.

Thesis Development and Purpose

Thesis and/or main claim are comprehensive; contained within the thesis is the essence of the paper. Thesis statement makes the purpose of the paper clear.

Paragraph Development and Transitions

There is a sophisticated construction of paragraphs and transitions. Ideas progress and relate to each other. Paragraph and transition construction guide the reader. Paragraph structure is seamless.

Mechanics of Writing (includes spelling, punctuation, grammar, language use)

Writer is clearly in command of standard, written, academic English.

Paper Format (1- inch margins; 12-point-font; double-spaced; Times New Roman, Arial, or Courier)

All format elements are correct.

Research Citations (In-text citations for paraphrasing and direct quotes, and reference page listing and formatting, as appropriate to assignment)

In-text citations and a reference page are complete. The documentation of cited sources is free of error.