Assignment:

Based on what you have learned so far this week, create a PowerPoint presentation (12 slides, minimum)  with detailed notes for each slide that addresses each of the following points/questions. Be sure to completely answer all the questions. Use clear headings that allow your professor to know which bullet you are addressing on the slides in your presentation. Support your content with at least four (4) citations throughout your presentation. Make sure to reference the citations using the APA writing style for the presentation. Include a slide for your references at the end. Follow best practices for PowerPoint presentations (an example is located in the Resources tab) related to text size, color, images, effects, wordiness, multimedia and graphic enhancements.

1. Why did the Hawthorne studies and McGregor’s Theory X and Theory Y have an impact on the study of organizational behavior?
2. Explain why and how changes in the U.S. demographics affect the healthcare industry.
3. How does attribution theory allow managers to “justify” workers’ behaviors?
4. What tools and/or techniques could a manager used to ensure that the message communicated is understood by the receiver as intended.

1. Why did the Hawthorne studies and McGregor’s Theory X and Theory Y have an impact on the study of organizational behavior?
2. Explain why and how changes in the U.S. demographics affect the healthcare industry.
3. How does attribution theory allow managers to “justify” workers’ behaviors?
4. What tools and/or techniques could a manager used to ensure that the message communicated is understood by the receiver as intended.
5. Organizational Behavior is the study of individual and group dynamics within an organizational setting. This first module explored issues of diversity, perceptions and attitudes, and communication, all within a theoretical perspective. Some of the major challenges facing today’s and tomorrow’s healthcare organizations and healthcare managers were discusses. The impact of the Hawthorne Studies and McGregor’s Theory X and Theory Y helped to give relevance to the study of organizational behavior. Lessons from this module reminded us that healthcare organizations need to be flexible to change to meet diversity challenges. The greatest barrier to the industry’s success may be its inability to understand and appreciate the increasing diversity within our population, whether relating to patients r employees. Social psychology concepts were also introduced, with an effort to enhance understanding about attitudes, and how these factors can influence and bias our perceptions. Lastly, the importance of communication was emphasized. Communication in the workplace is critical to establishing and maintaining quality working relationships in organizations. Intraorganizational communication, cross-cultural communication, and communication with external stakeholders rounded out the module.